Support
Guides for running your own servers with CloudPilot — and a way to reach a person when the guides run out.
- Connect a server in one command
Paste one install command, or let CloudPilot connect over SSH and install the agent for you. Works on any Ubuntu or Debian box you can already log into.
Connect a server → - Deploys that can be undone
Every release is kept on the server, so going back to the last working one is a click rather than an incident.
Deploy and roll back → - Guardrails on the dangerous parts
Mark a project protected and its deploys, rollbacks and deletions wait for a second person to approve them.
How approvals work → - A record of who did what
Every action against a server, project or database is written down and readable later.
Read the audit log →
New here?
Read these four, in order. Together they take about fifteen minutes and cover everything you need before touching a production machine.
- 1. What CloudPilot isAnd what it deliberately is not.
- 2. Core conceptsOrganisation, server, project, release, agent. The rest of the docs assume these five.
- 3. QuickstartConnect a server, deploy a site, point a domain at it.
- 4. Reading the dashboardWhat the numbers mean and what to do about them.
Looking for something specific?
- Something is broken → troubleshooting
- A quick answer → faq
- An unfamiliar word → glossary
- Who can do what → roles
- Why a server is locked → billing
Support tickets
Sign in with the same email and password you use for the CloudPilot panel — it is the same account, so there is nothing new to set up.