CloudPilot Support

Glossary

Agent — the small binary on each server that carries out what the panel asks. Dials out; does not listen. More

Approval — the sign-off a protected project needs before a deploy, rollback or delete goes through. More

Audit log — the record of who did what, and when. Readable by every role. More

Change request — a deploy, rollback or delete on a protected project, waiting for approval.

Environment — a label on a project: production, staging or preview. Used for filtering; it does not change how deployment behaves.

Fleet uptime — on the dashboard, the proportion of the last 24 hours your servers were reachable.

Load average — how much work is running or waiting on a machine, over 1, 5 and 15 minutes. Compare it to the CPU count. More

Locked server — a server your plan no longer covers. Still running and still serving; unmanageable from the panel until you upgrade. More

Offline — the agent has stopped reporting. Your sites are probably fine; panel control of that machine is not. More

Organisation — your workspace. Owns servers, projects, team and billing. More

Permission — a single thing someone may do, such as project.deploy. Roles are bundles of these. More

Protected — a project whose deploys, rollbacks and deletions need a second person's approval. More

Project — one deployable thing on one server. More

Release — one deployed version of a project, in its own directory on the server. Older releases are what rollback uses.

Rollback — repointing the live path at an earlier release. Does not undo database changes. More

Runtime — how a project should be run: static, node_pm2, express, laravel or docker. More

Server scope — a restriction on which servers someone's role applies to. More

Status page — a public page showing whether your services are up. More

Uptime check — a scheduled probe of a URL from outside, which alerts after repeated failures. More

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